Ethics

Terminating contracts with IT vendors

Submitted by donmc on Thu, 07/10/2008 - 12:05

What is going on these days ?

In the last week I have entered into projects with two separate customers who have been terrorized (the customer's wording, in one case) by their existing IT vendor, and want to find a new provider who won't attack them...

I find it hard to think with.

I have been told stories that demonstrate extremely poor character being played out in cases where the IT vendor has had a long-term (more than 1 year) relationship in place. One customer put it this way: "familiarity breeds contempt".